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WMS & warehouse operations

Where Optichain
helps.

Eight connected services. One operation.

WMS selection, launch readiness, inbound and outbound execution, inventory and exception control, custom apps and integrations, robotics and automation, and multi-client 3PL operations.

Long warehouse aisle between tall storage racks
Start where the operation needs attention.
WMSdecisionsSelection · RequirementsLaunch · StabilizationInboundReceiving · PutawayStorage logicOutboundSlotting · ReplenishmentPicking · PackingInventoryAccuracy · ControlsException ownershipVisibilityDashboards · AppsData · IntegrationsTHE OPERATIONWarehouseexecutionWMS · PEOPLE · PROCESS
Five connected areas. One operation.Select an area to explore.

How the services connect

How the eight
services fit together.

The wheel groups the services by where the work happens: system decisions, floor execution, and control and visibility. Select an area to see what it covers, or go straight to the full list below.

See all eight services

Core services

Start with the work
that needs attention.

The system, the workflow, and the operating decisions need to work together. Choose the service closest to the friction.

Choose & launch

Make the system decisions and prepare the operation for change.

Distribution center loading docks and trailers
System decisions, grounded in the operation.

Vendor-agnostic selection support, requirements definition, RFP and demo scorecards, workflow fit, integration readiness, and operational sign-off criteria.

Focus areas
  • Vendor-agnostic evaluation
  • Requirements & workflow fit
  • RFP & demo scorecards
  • Build vs. buy
  • Operational sign-off

UAT, cutover planning, rollback triggers, SOP updates, training readiness, hypercare, and issue triage. Especially deep experience in Logiwa-led migrations.

Focus areas
  • UAT & cutover planning
  • Rollback triggers
  • SOPs & training
  • Hypercare & stabilization
  • Migration sequencing

Improve execution

Find the friction in receiving, picking, inventory, and exception handling.

Warehouse operator scanning a carton with a handheld barcode scanner
Follow the work, from one handoff to the next.

Receiving, putaway, put path design, staging visibility, ASN and manifest issues, storage constraints, and inbound exception handling.

Focus areas
  • Receiving & putaway
  • Put path design
  • Staging visibility
  • ASN, PO & manifest
  • Inbound exceptions

Allocation, batching, pick path tracking and optimization, slotting strategy, replenishment logic, packing flow, and labor flow.

Focus areas
  • Allocation & waves
  • Pick path optimization
  • Slotting strategy
  • Replenishment logic
  • Packing & labor flow

ICQA, targeted cycle counts, exception aging, DPMO dashboards, manifest workflows, root-cause analysis, and inventory anomaly detection.

Focus areas
  • Targeted ICQA
  • Exception aging
  • DPMO dashboards
  • Manifest workflows
  • Root-cause analysis

Connect & extend

Close the gaps around your WMS, automation, and multi-client workflows.

Warehouse shipping sorter with outbound parcel collection bins
Bring systems and execution together.

Side-car WMS tools, VAS workflows, work orders, dashboard tools, shift trackers, headcount actual vs. expected, burndown views, and WMS integrations.

Focus areas
  • Side-car WMS tools
  • VAS & work orders
  • Shift & burndown views
  • Headcount visibility
  • WMS integrations

ASRS and WCS integrations, sorter readiness, conveyor flow, robotics workflow, automation exception handling, and automation-specific dashboards.

Focus areas
  • ASRS readiness
  • WCS integration
  • Sorter readiness
  • Conveyor flow
  • Robotics workflow
  • Automation exceptions

Multi-client execution, client onboarding without destabilizing live operations, billing-grade data capture, and contract-driven WMS configuration for independent 3PLs.

Focus areas
  • Multi-client separation
  • Onboarding without disruption
  • Billing-grade capture
  • Contract-driven rules
  • Operator-led experience

Diagnostic assessments

Not sure where the
issue is coming from?

Start with a diagnostic assessment. We analyze operational signals, identify the likely root cause, and show which WMS workflow needs attention first.

Warehouse shelving and pick locations
30–90 day analysisOverride Drift Assessment

Analyze where your team is overriding directed WMS work, quantify the operational drag, and identify whether the root cause is configuration, slotting, replenishment, training, or workflow design.

Explore assessment
Findings in 1–2 weeksPick Path Assessment

Analyze travel distance, slotting alignment, pick density, wave design, and replenishment readiness to find where time is being lost and where pick shorts are a downstream symptom, not the root cause.

Explore assessment
60–90 day analysisInventory Accuracy Risk Assessment

Quantify inventory accuracy risk by SKU, location, and workflow. Identify whether the issue is configuration, training, process drift, or a deeper systemic problem requiring intervention.

Explore assessment
1–2 week engagementWMS Launch Readiness Assessment

Evaluate UAT coverage, cutover sequencing, rollback triggers, SOP alignment, training gaps, and operational sign-off before go-live. Surface risks while there’s still time to fix them.

Explore assessment

Start with a conversation

Talk through
your operation.

Book a 30-minute call. We will help identify which area of your operation needs attention first.