Service 08 3PL WMS consulting
Separate. Onboard. Capture. Bill.
Run every client in one building without the seams.
Where this service fits
Most WMS consulting starts from the software. We start from the operation. Optichain Advisors helps mid-market 3PLs select, launch, and stabilize WMS platforms where every new client, contract, and cutoff lands in the same four walls.
Every client, contract, and cutoff lands in the same four walls. The WMS has to keep them apart and still run as one operation.
Billing capture
What we examineStorage by pallet position · Picks by line · Handling by weight · Per-client activity data
Storage, picks, and handling moved into spreadsheets by hand, with revenue at risk on every transfer.
Client separation
What we examineLocation control · Client rules · Wrong-client picks · Per-client reporting
Shared locations, wrong-client picks, and reporting that bleeds between clients.
Client onboarding
What we examineConfiguration templates · Staged testing · Per-client cutover · SLA impact on live clients
New client setup done in production while existing clients are running.
Contract rules
What we examineCutoffs and priorities · Label formats · Billing granularity · Configuration versus custom code
Client exceptions coded into the system until every change is brittle.
Cutoffs, priorities, and label formats that change per contract but live in people's heads.
What Optichain Advisors does
Built for independent 3PLs. Multi-client execution, onboarding churn, billing-grade capture, and contract-driven rules, handled by people who have run the floor.
Requirements and RFP built around multi-client criteria. Onboarding speed, billing-grade capture, client-specific configuration, and integration readiness carry more weight than feature count.
UAT, cutover planning, operator training, and hypercare that keeps live clients running. Our team has led a 20+ site network migration to Logiwa.
Template the configuration that repeats, contain the rules that do not, and test each new client against the live environment before cutover. Onboarding becomes a configuration exercise instead of a project.
Pallets stored, picks by line, and handling by weight, captured per client by the WMS. Where the platform falls short, we configure the billing engine or build a side-car capture tool.
Verify client separation in the live environment across locations, rules, and reporting, then fix the places where it leaks.
Model cutoffs, priorities, label formats, and billing granularity per client and per contract in configuration, so new requirements don't need another round of custom development.
Labor, waves, and task sequencing set up to flex with seasonal swings of 40% or more, without manual rework every time the client mix shifts.
Cycle count governance and exception workflows across client-owned inventory. Root cause over re-counting, so accuracy holds after the audit.
Side-car tools for billing capture, client onboarding checks, and the gaps your WMS does not cover. Built to close seams without touching the core.
What you receive
Connect the findings to the way a multi-client floor runs. The handoff covers how clients come on, how they stay separate, and how their activity reaches the invoice.
Client Onboarding Template. Repeatable configuration, client-specific rules, and the staged test plan each new client passes before cutover.
Template → client rules → staged test → cutoverRead what the first 30 days of 3PL client onboarding requiresBilling Capture Specification. The billable activities in each contract, where each quantity comes from in the WMS, and how it reaches the invoice without a spreadsheet.
Contract terms → billable events → WMS source → invoiceClient Separation Review. Findings on location control, client rules, and reporting, with the configuration fixes ranked by risk to live clients.
Locations → client rules → reporting → ranked fixesSee multi-client slotting and pick path patterns across five fulfillment networksSystems & workflows
Optichain is vendor-agnostic. The work fits inside the systems and workflows your warehouse already runs on.