A better flow.
Current-state and target-state receiving and putaway workflows, with the SOP updates and WMS configuration changes needed to close the gap.
Workflow → operator SOPs → system configurationService 03 Inbound optimization
Receiving. Staging. Putaway.
Get the handoffs working together.

Where this service fits
Inbound and putaway errors compound downstream. Short picks, inventory discrepancies, and staging backlogs almost always trace back to receiving exceptions, skipped confirmations, or misaligned putaway logic. Optichain reviews the full inbound flow to find where product is getting lost, delayed, or mishandled before it ever reaches a pick face.

One connected flow. Different places for friction to hide.Illustrative warehouse view
Carrier check-in · Product identification · Quantity capture
01Receiving
Receiving discrepancies that surface as inventory errors a week later.
ASN, PO, and manifest issues that quietly degrade inbound accuracy.
Operations teams whose inventory accuracy issues start at the dock door but show up in picking.
Warehouses where receiving exceptions sit untriaged for hours or days.
02Staging
Staging areas that never fully clear during the shift.
Putaway aging without ownership, alerting, or aging visibility.
Sites with persistent staging backlog or putaway aging issues.
03Putaway
Putaway aging without ownership, alerting, or aging visibility.
Operators bypassing directed putaway because the directed location does not work.
Sites with persistent staging backlog or putaway aging issues.
Teams running inbound flows with ASRS, conveyors, or sorters that need workflow alignment.
04Storage
Operators bypassing directed putaway because the directed location does not work.
Teams running inbound flows with ASRS, conveyors, or sorters that need workflow alignment.
What Optichain does
Receiving. Putaway. Put path design. Staging visibility. ASN, PO, and manifest issues. Storage constraints. Inbound exception handling.

Inbound accuracy, carrier check-in, dock assignment, product identification, quantity capture, and receiving exception handling.
Directed putaway logic, bin assignment, zone routing, storage confirmation, and putaway workflow corrections.
Dock-to-stock timing, staging queue aging, and putaway aging dashboards that surface where product is sitting.
Triage and resolution paths for ASN mismatches, PO discrepancies, and carrier manifest issues that distort inbound counts.
Slot configuration, rack types, bin sizing, and product fit. Reduce damage, unnecessary handling, and storage-driven exceptions.
Velocity-aware initial slot decisions and seasonal slotting adjustments tied to actual demand patterns.
Categorize exception types, define ownership, and design resolution workflows that close the loop instead of aging.
Workflow review for ASRS and conveyor systems on the inbound side. Identify where the integration breaks the flow.
What you receive
Connect the findings to the way the warehouse runs. The handoff brings the workflow, the visibility, and the operating rules together.
Current-state and target-state receiving and putaway workflows, with the SOP updates and WMS configuration changes needed to close the gap.
Workflow → operator SOPs → system configurationDock-to-stock, staging aging, putaway aging, and exception views, with the KPI definitions and data sources your team needs to build useful visibility.
Where work waits → what to measure → where the data livesException categories, ownership rules, escalation paths, and aging thresholds that turn an open issue into work someone can resolve.
Exception → owner → escalation → resolutionSystems & workflows
Optichain is vendor-agnostic. The work fits inside the systems and workflows your warehouse already runs on.