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Service 03 Inbound optimization

Fix the flow from dock door to storage location.

Receiving. Staging. Putaway.
Get the handoffs working together.

Aerial view of a white distribution center with its dock doors and truck court
Follow the work beyond the dock door.

Where this service fits

Find the friction
before the pick face.

Inbound and putaway errors compound downstream. Short picks, inventory discrepancies, and staging backlogs almost always trace back to receiving exceptions, skipped confirmations, or misaligned putaway logic. Optichain reviews the full inbound flow to find where product is getting lost, delayed, or mishandled before it ever reaches a pick face.

Explore the inbound operationHover or select an area
Warehouse receiving doors, staged pallets, putaway equipment, and storage racks

One connected flow. Different places for friction to hide.Illustrative warehouse view

What we examine

Carrier check-in · Product identification · Quantity capture

01Receiving

Start at the dock door.

Problems it solves

Counts drift downstream

Receiving discrepancies that surface as inventory errors a week later.

The documents do not agree

ASN, PO, and manifest issues that quietly degrade inbound accuracy.

Who this is for

Dock-to-pick accuracy

Operations teams whose inventory accuracy issues start at the dock door but show up in picking.

Unresolved receiving exceptions

Warehouses where receiving exceptions sit untriaged for hours or days.

What Optichain does

Review the flow.
Correct the handoffs.

Receiving. Putaway. Put path design. Staging visibility. ASN, PO, and manifest issues. Storage constraints. Inbound exception handling.

Barcode scanning during a warehouse receiving workflow

Receiving Workflow Review

Inbound accuracy, carrier check-in, dock assignment, product identification, quantity capture, and receiving exception handling.

Put Path Design

Directed putaway logic, bin assignment, zone routing, storage confirmation, and putaway workflow corrections.

Staging & Backlog Visibility

Dock-to-stock timing, staging queue aging, and putaway aging dashboards that surface where product is sitting.

ASN, PO & Manifest Issue Workflows

Triage and resolution paths for ASN mismatches, PO discrepancies, and carrier manifest issues that distort inbound counts.

Storage Constraint Review

Slot configuration, rack types, bin sizing, and product fit. Reduce damage, unnecessary handling, and storage-driven exceptions.

Slotting Strategy (Inbound View)

Velocity-aware initial slot decisions and seasonal slotting adjustments tied to actual demand patterns.

Inbound Exception Handling

Categorize exception types, define ownership, and design resolution workflows that close the loop instead of aging.

ASRS & Conveyor Inbound Flow

Workflow review for ASRS and conveyor systems on the inbound side. Identify where the integration breaks the flow.

What you receive

A plan your team
can put to work.

Connect the findings to the way the warehouse runs. The handoff brings the workflow, the visibility, and the operating rules together.

A better flow.

Current-state and target-state receiving and putaway workflows, with the SOP updates and WMS configuration changes needed to close the gap.

Workflow → operator SOPs → system configuration

A clearer view.

Dock-to-stock, staging aging, putaway aging, and exception views, with the KPI definitions and data sources your team needs to build useful visibility.

Where work waits → what to measure → where the data lives

A closed loop.

Exception categories, ownership rules, escalation paths, and aging thresholds that turn an open issue into work someone can resolve.

Exception → owner → escalation → resolution

Systems & workflows

Where this
work lives.

Optichain is vendor-agnostic. The work fits inside the systems and workflows your warehouse already runs on.

  • Logiwa
  • Manhattan
  • HighJump / Körber
  • Deposco
  • Blue Yonder
  • Custom WMS
  • ASN / EDI
  • Carrier Manifests
  • ASRS Inbound
  • Conveyors
  • Receiving Apps
  • Side-Car Tools