Core Service · 06
Custom WMS Apps & Integrations

Side-car tools that close the gap your WMS does not cover.

Side-car WMS tools. VAS workflows. Work orders. Dashboard tools. Shift trackers. Headcount actual vs. expected. Burndown views. WMS integrations. API and workflow gap handling.

Most warehouses have data. The problem is that it is not organized into views operators and managers can act on. Optichain scopes and designs side-car tools and integrations that bring WMS data into practical operational use. From shift trackers and burndown dashboards to VAS workflows and work order tooling. Built around the gaps real WMS platforms leave behind.

Who this is for

Built for warehouse teams that already feel the pressure.

  • Sites running VAS or work order workflows the WMS does not natively support.
  • Operations teams stuck in spreadsheets for shift tracking or burndown visibility.
  • Leaders who want headcount-actual-vs-expected views during the shift, not after it.
  • Teams whose WMS API is capable, but unused.
Problems it solves

The friction this work is designed to clear.

  • Manual shift trackers and burndown views built in Excel every morning.
  • VAS or work order workflows running outside the WMS with no audit trail.
  • Headcount and labor visibility that arrives after the shift is over.
  • WMS APIs that are technically available but operationally unused.
  • Side-car tooling considered too risky to build because nothing has been scoped properly.
What Optichain does

The work, broken down.

01

Side-Car WMS Tools

Scope and design side-car applications that fill the operational gaps standard WMS platforms leave open.

02

VAS Workflows

Value-added service workflows for kitting, labeling, custom packaging, and post-pick processing. Tracked and auditable.

03

Work Orders

Work order tooling for tasks the WMS does not natively own. Status, ownership, and completion tracking.

04

Operational Dashboard Tools

Backlog, throughput, exceptions, labor, and SLA risk dashboards designed around how supervisors actually run the shift.

05

Shift Trackers

Shift-level tracking for production, exceptions, and labor distribution. Built to be glanced at, not read like a report.

06

Headcount Actual vs. Expected

Real-time headcount-by-function views with expected staffing, surfacing gaps before they become throughput problems.

07

Burndown Views

Wave burndown, shift completion, and intra-shift backlog tracking that supports supervisors during the shift.

08

WMS Integrations & API Gaps

Integrations across WMS, OMS, ERP, carrier systems, and side-car apps. API and workflow gap handling for the integrations that do not exist out of the box.

Common Outputs

What you receive.

Practical artifacts. Built to be used during shift, in stand-up, or in the room with a vendor.

01 · Scope Doc
Side-Car Tool Scope & Architecture

Scope, architecture, integration footprint, and rollout plan for the side-car tooling closing your specific operational gaps.

Includes
  • Scope & user roles
  • Integration footprint
  • Rollout plan
02 · Dashboard Spec
Operational Dashboard Suite Spec

Backlog, labor, burndown, exception, and SLA risk dashboards with KPI definitions, data sources, and view layouts.

Includes
  • KPI definitions
  • Data source mapping
  • View layouts
03 · Integration Plan
WMS Integration & API Gap Plan

Integration map across WMS, OMS, ERP, carriers, and side-car tools. Gap analysis with recommended fill approach.

Includes
  • Integration map
  • Gap analysis
  • Fill approach
Systems & Workflows

Where this work lives.

Optichain is vendor-agnostic. The work fits inside the systems and workflows your warehouse already runs on.

LogiwaManhattanHighJump / KörberDeposcoCustom WMSOMS / ERPCarrier APIsSide-Car AppsWeb & Mobile UIsBI / ReportingWebhooks & QueuesCustom Integrations

Talk through your operation.

Schedule a consultation or book a short call directly. Most first conversations clarify which work matters first.