Core Service · 07
Robotics & Automation Integration

Automation that operates like part of the team.

ASRS readiness. WCS integration. Sorter readiness. Conveyor flow. Robotics workflow. Automation exception handling. Automation-specific dashboards.

Automation succeeds when it's treated as part of the team, not a separate system. Optichain focuses on operational readiness, workflow integration, and exception handling that make automated systems behave predictably and transparently for the floor teams that rely on them.

Who this is for

Built for warehouse teams that already feel the pressure.

  • Sites integrating ASRS, WCS, or sorter platforms into existing WMS workflows.
  • Operations leaders inheriting automation that nobody on the floor fully owns.
  • Teams where automation exceptions are piling up without clear operational ownership.
  • Warehouses preparing for robotics deployments or conveyor expansion.
Problems it solves

The friction this work is designed to clear.

  • ASRS or WCS exceptions piling up without operational ownership.
  • Sorter induction and divert behavior misaligned with WMS pick or pack flow.
  • Automation dashboards built for vendors, not for the supervisors running the shift.
  • Conveyor flow choking at merge points or zone boundaries.
  • Operators unsure which automated lines need attention during a shift.
What Optichain does

The work, broken down.

01

ASRS Readiness

Integration scoping, workflow review, and exception handling for automated storage and retrieval systems.

02

WCS Integration

Warehouse control system integration with WMS workflows. Identify where the handoffs break and where exceptions disappear.

03

Sorter Readiness

Workflow review for sorter platforms on both inbound and outbound. Induction logic, divert rules, and exception handling.

04

Conveyor Flow

Analyze conveyor routing, merge points, and zone handoffs to prevent bottlenecks and resolve flow inconsistencies.

05

Robotics Workflow

Operational readiness for robotics deployments. Operator workflows, exception ownership, and dashboard coverage.

06

Automation Exception Handling

Categorize, route, and resolve automation exceptions with structured ownership and aging thresholds.

07

Automation-Specific Dashboards

Dashboards built for supervisors, not vendors. Throughput, exception aging, induction performance, and SLA risk.

Common Outputs

What you receive.

Practical artifacts. Built to be used during shift, in stand-up, or in the room with a vendor.

01 · Integration Plan
ASRS / WCS / Sorter Integration Plan

Integration scope, workflow alignment, exception ownership, and operational rollout plan for automated systems.

Includes
  • Integration scope
  • Workflow alignment
  • Exception ownership
02 · Dashboard Spec
Automation Operational Dashboard

Throughput, induction, exception aging, and SLA-risk views built for supervisors running automated lines.

Includes
  • Throughput & induction
  • Exception aging
  • SLA risk
03 · Playbook
Automation Exception Playbook

Exception categories, routing rules, ownership assignments, and resolution pathways for automation exceptions.

Includes
  • Exception categories
  • Routing rules
  • Ownership assignments
Systems & Workflows

Where this work lives.

Optichain is vendor-agnostic. The work fits inside the systems and workflows your warehouse already runs on.

ASRS PlatformsWCS / WESInbound SortersOutbound SortersGoods-to-PersonConveyorsRobotics APIsLogiwa / Manhattan / DeposcoCustom WMSBI / Reporting

Talk through your operation.

Schedule a consultation or book a short call directly. Most first conversations clarify which work matters first.