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Service 07 Robotics & automation integration

Automation that operates like part of the team.

ASRS. Conveyor. Sorter. Exceptions.
Make the equipment and the floor work as one.

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Completed automated ship sorter with outbound parcels staged in the warehouse
Ready for the operating team on day one.

Where this service fits

Find where the handoffs
break down.

Automation succeeds when it's treated as part of the team, not a separate system. Optichain focuses on operational readiness, workflow integration, and exception handling that make automated systems behave predictably and transparently for the floor teams that rely on them.

The equipment runs the flow. The handoffs decide whether it holds.

  1. ASRS & storage

    Make retrieval predictable.

    What we examineIntegration scope · Retrieval workflow · ASRS exception handling

    Exceptions with no owner

    ASRS or WCS exceptions piling up without operational ownership.

  2. Conveyor flow

    Keep the merges moving.

    What we examineRouting · Merge points · Zone handoffs

    Conveyor choking at merges

    Conveyor flow choking at merge points or zone boundaries.

  3. Sorter

    Line induction up with the WMS.

    What we examineInduction logic · Divert rules · Sort exceptions

    Sort out of step with the WMS

    Sorter induction and divert behavior misaligned with WMS pick or pack flow.

  4. Exceptions & dashboards

    Give every exception an owner.

    What we examineException categories · Ownership and aging · Supervisor dashboards

    Dashboards built for the vendor

    Automation dashboards built for vendors, not for the supervisors running the shift.

    No clear view of which line needs help

    Operators unsure which automated lines need attention during a shift.

Who this is for

  • Sites integrating ASRS, WCS, or sorter platforms into existing WMS workflows.
  • Operations leaders inheriting automation that nobody on the floor fully owns.
  • Teams where automation exceptions are piling up without clear operational ownership.
  • Warehouses preparing for robotics deployments or conveyor expansion.

What Optichain Advisors does

Ready the line.
Own the exceptions.

ASRS readiness. WCS integration. Sorter readiness. Conveyor flow. Robotics workflow. Automation exception handling. Automation-specific dashboards.

Outbound sortation line with cartons moving on conveyor

ASRS Readiness

Integration scoping, workflow review, and exception handling for automated storage and retrieval systems.

WCS Integration

Warehouse control system integration with WMS workflows. Identify where the handoffs break and where exceptions disappear.

Sorter Readiness

Workflow review for sorter platforms on both inbound and outbound. Induction logic, divert rules, and exception handling.

Conveyor Flow

Analyze conveyor routing, merge points, and zone handoffs to prevent bottlenecks and resolve flow inconsistencies.

Robotics Workflow

Operational readiness for robotics deployments. Operator workflows, exception ownership, and dashboard coverage.

Automation Exception Handling

Categorize, route, and resolve automation exceptions with structured ownership and aging thresholds.

Automation-Specific Dashboards

Dashboards built for supervisors, not vendors. Throughput, exception aging, induction performance, and SLA risk.

What you receive

A plan your team
can put to work.

Connect the equipment to the people who run it. The handoff covers the integration, the views supervisors need, and who owns each exception.

An integration that holds.

ASRS / WCS / Sorter Integration Plan. Integration scope, workflow alignment, exception ownership, and operational rollout plan for automated systems.

Integration scope → workflow alignment → exception ownership

Views the floor can run.

Automation Operational Dashboard. Throughput, induction, exception aging, and SLA-risk views built for supervisors running automated lines.

Throughput and induction → exception aging → SLA risk

An owner for every exception.

Automation Exception Playbook. Exception categories, routing rules, ownership assignments, and resolution pathways for automation exceptions.

Exception category → routing rule → owner → resolution

Systems & workflows

Where this
work lives.

Optichain is vendor-agnostic. The work fits inside the systems and workflows your warehouse already runs on.

  • ASRS Platforms
  • WCS / WES
  • Inbound Sorters
  • Outbound Sorters
  • Goods-to-Person
  • Conveyors
  • Robotics APIs
  • Logiwa / Manhattan / Deposco
  • Custom WMS
  • BI / Reporting