System readiness and operational readiness are different problems. Optichain is built around the operational work that decides whether a launch succeeds. With especially deep experience in Logiwa-led migrations, plus exposure across Blue Yonder, Deposco, HighJump, Infor, Manhattan, ShipHero, and custom WMS environments, the focus is on the parts vendors and SIs do not own: the workflows, the operators, the cutover sequence, and what happens at 3 a.m. on go-live night.
Explore the launch timelineHover or select a phase ↙
Go-liveSystem readinessOperational readinessThe gapT–12 wksT–6 wksGo-live week+30 days
System readinessOperational readiness
The system is usually ready first. The operation has to catch up.Illustrative launch timeline
What we examine
Migration sequencing · Dependencies · In-flight inventory and open work
01Plan · T–12 wks
Sequence it before you schedule it.
Problems it solves
↳
Open work gets left behind
Migration sequencing that ignores in-flight inventory, open exceptions, or open work.
Who this is for
Cutovers and replatforms
Teams cutting over to a new WMS, replatforming, or migrating sites onto a target system.
Logiwa migrations
Companies running Logiwa migrations that need experienced operational guidance.
02Validate · T–6 wks
Test the workflows operators run.
Problems it solves
↳
UAT misses the real workflows
UAT scenarios that miss the workflows operators actually run.
↳
Training does not match day one
Training that does not match the workflows operators will see day one.
Who this is for
Teams that lived a rough launch
Operations leaders who have lived through a rough launch and refuse to do another one.
03Cutover · Go-live week
Know when to roll back.
Problems it solves
↳
Cutover without owners or triggers
Cutover plans without timing dependencies, ownership, or rollback triggers.
Who this is for
A real rollback plan
Teams that want a real rollback plan, not a paragraph in a slide.
04Hypercare · +30 days
Reach steady state on purpose.
Problems it solves
↳
Hypercare with no exit
Hypercare without structured exception triage or stabilization criteria.
Who this is for
Teams that lived a rough launch
Operations leaders who have lived through a rough launch and refuse to do another one.
Cutovers and replatforms
Teams cutting over to a new WMS, replatforming, or migrating sites onto a target system.
What Optichain does
Plan the launch. Run the cutover.
UAT. Cutover planning. Rollback triggers. SOP updates. Training readiness. Hypercare and issue triage.
01
Migration Planning
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Sequence migration tasks, identify dependencies, and align operational and system timelines before go-live.
02
UAT Planning & Scenarios
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Build a scenario library covering every workflow, exception path, and edge case the team needs to validate. Tied to actual SOPs.
03
Cutover Planning
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Sequence cutover steps, identify timing risks, and document handoffs across operations, systems, and integrations.
04
Rollback Triggers
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Define the operational and system conditions that trigger a rollback decision. Document exactly what rollback means at each stage.
05
SOP Updates
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Update operator SOPs, supervisor workflows, and exception handling guides to match the target workflows. Versioned and traceable.
06
Training Readiness
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Role-based training documentation operators can actually use. Validation checks before go-live so training gaps surface early.
07
Hypercare & Stabilization
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Daily exception triage, workflow corrections, operator coaching, and a short-term stabilization roadmap to reach steady-state.
08
Issue Triage
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Structured issue intake, owner assignment, severity classification, and resolution tracking through the first weeks post-launch.
What you receive
A launch plan your team can run.
Built for the people working the cutover. Each handoff covers a stage of the launch, from the first sequenced step to the day hypercare closes.
01
A sequenced cutover.
Migration and cutover steps in order, with timing, dependencies, owners, rollback triggers, and a clean handoff to operations.
Step → owner → timing → rollback trigger
02
A launch you can sign off.
Readiness checks across UAT coverage, SOPs, training, integration cutover, and the open exception backlog, with clear operational sign-off criteria.
UAT coverage → SOPs & training → operational sign-off
03
A defined exit from hypercare.
Daily triage cadence, exception ownership, escalation paths, and the stabilization metrics that decide when hypercare ends.
Triage → severity → escalation → exit criteria
Systems & workflows
Where this work lives.
Optichain is vendor-agnostic. The work fits inside the systems and workflows your warehouse already runs on.
